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FAQs
We are open strictly by appointment, we do not advertise or provide our address until a booking is made and confirmed.
Do we need to book a tour?
Yes. All of our tours are pre-booked. We offer no general admission. You cannot arrive onsite to book a tour.
We highly recommend all guests self drive to the centre. Taxi and Uber cannot be relied upon to collect you at the completion of your tour and we do not offer any transport. Guests who choose to get dropped off by a taxi/uber may find themselves walking over 10km at the completion of your tour back to Windsor.
How do I book a tour?
All bookings are done via our online booking system at https://wildcatcentre.org.au/meet-a-cheetah/, not over the email or phone.
We also only book tours up to a few months in advance of any given date. Our tours are designed to fit in around our conservation work which is ever changing, hence our availability fluctuates and changes through the year. We do not offer tours consistently through the year like a wildlife park or zoo.
Can children visit the centre?
We have a strict age limit of 14 years and over due to the nature of our centre and the tours that we offer. No age exceptions are provided and emails requesting an exemption will be ignored and not responded to. Younger children are encouraged to take part in our Wild Cat Cadets program.
Can I take photos during my tour?
For guests taking part in our Ultimate Wild Cat Experience or Twilight Tour, our staff will take some photos for you on our own camera whilst we are out on the savanna, we will then email them to you a few days following your visit. Though it should be noted that no photos are guaranteed.
We find this way guests can fully immerse themselves in their tour and enjoy learning about the work we are doing and meeting our beautiful cats.
Do you accept volunteers or work placement?
No. We receive a bunch of emails each week from people wishing to get involved in the conservation of wild cats which is great, and it is heart-warming to know there are so many passionate individuals out there that love wild cats as much as we do.
Though we are a small organization and do not have the capabilities to host or sponsor international students, and we do not believe in accepting payment from volunteers so that they can work with us. We also do not offer internships or work experience/work placement. We rely on our small dedicated team here at WCCC to manage and care for our cats.
Local based individuals studying zookeeping or wildlife related courses can apply though must commit to being available one day a week for a minimum period of 12 months. To apply, please email a cover letter, your CV and references to info@wildcatcentre.org.au
Email enquiries regarding volunteering that do not include the above requested information will not be responded to.
Can I touch, play with or feed the cats?
The short answer to this question is no. Our staff have formed very strong working relationships with our cats over many years, as such we can work quite closely with all of our cats though we do not allow members of the public to play, cuddle or kiss our cats. We also do not believe in having guests feed our cats, luring them over for interaction with meat on tongs or alike. Our strong preference is to allow our cats to choose what they wish to do each day.
Our private tours are designed as an insight into the lives of wild cats and our conservation work, they are not paid photo opportunities. We do not allow selfies and as such do not allow cameras including mobile phones onsite.