FAQs

What is your address?

As we are open strictly by appointment, we do not advertise or provide our address until a booking is made and confirmed.

Do we need to book a tour?

Yes. All of our tours are pre-booked. Private tours are available Wednesday to Sunday each week, with only two tours a day, a morning and afternoon tour. Our weekends are most popular and often book 4 to 6 weeks in advance.

How do I book a tour?

All bookings are done via email, not over the phone. Please email us at info@wildcatcentre.org.au for all booking enquiries.

Can children visit the centre?

We have a strict age limit of 16 years due to the nature of our centre and the tours that we offer. No age exceptions are provided.

Can I take photos during my tour?

Our staff will take some photos for you during your tour on our own camera, we will then email them to you a few days following your visit.

We find this way guests can fully immerse themselves in their tour and enjoy learning about the work we are doing and meeting our beautiful cats.

Do you offer mobile displays or outreach programs?

No. Previously our company was known as Wild Animal Encounters, and our activities included educational and outreach programs. As our focus over the last few years moved more and more to our work with wild cats, we changed the nature and name of our company and no longer offer this service.

What is an enrichment walk?

Each day our cats are allowed to come out of their habitats for walks around our sanctuary. These enrichment walks extends our cats lives beyond their enclosures and provide our cats with unparalleled stimulation and physical as well as mental enrichment. Guests are allowed to join our staff and cats on these walks, though it is the cats time and we are merely guests on the cats walk. No public interaction is guaranteed, though majority of our guests do get to touch our cats and are provided a photo opportunity at some point during the walk, it is all at the discretion of our cats. Our private tours are designed as an insight into the lives of wild cats and our conservation work in Botswana, they are not paid photo opportunities.